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Support tools

Download TeamViewer for remote support, see how to open a ticket in the customer area and find network, security and Microsoft 365 tools.

Remote support

For immediate help, open TeamViewer QS and give the team the ID and password shown on the screen.

TeamViewer QSTeamViewer NSTeamViewer Full

Video tutorial

How to open a ticket

A 46-second video in Portuguese: how to open a ticket in the customer area, attach screenshots and follow the replies.

Tool library

Tools by category

71 tools available

Security and online protection

Chrome extensions that block fake websites and malware, plus Google SafeSearch.

  • Parental Control for Chrome
  • TrafficLight: fake website alerts
  • Guardio Protection for Chrome
  • Malwarebytes Browser Guard
  • Google SafeSearch settings

Internet speed tests

Measure the download, upload and latency of your connection, including with SIMET, from NIC.br.

  • SIMET, from NIC.br
  • Fast.com
  • nPerf: speed, jitter and latency
  • Brasil Banda Larga
  • Speedtest by Ookla

Domain management and monitoring

Look up a domain at Registro.br and check DNS and email records.

  • Registro.br: expired or offline domain
  • Registro.br Whois
  • MxToolbox
  • DNS propagation (whatsmydns)

IT and security resources

Check whether an email address appeared in a data breach, analyze files and email headers and open antivirus consoles.

  • Gofile: large file sharing
  • Email header analysis (MxToolbox)
  • Bitdefender GravityZone: console
  • Have I Been Pwned: emails in data breaches
  • Sophos Central: console
  • dfndr lab: check whether a link is safe
  • Email validator
  • Hiren's BootCD PE (ISO)
  • Downdetector
  • VirusTotal
  • Google IPv6 test
  • Rever tools repository (SharePoint)

Microsoft 365 administration

Admin centers, Exchange and Microsoft service status.

  • Install Microsoft 365 (signed in)
  • Exchange admin center
  • Tenant name availability (o365.rocks)
  • Microsoft 365 admin center
  • Classic Exchange (ECP)
  • Microsoft service status
  • Microsoft Partner Center
  • Exchange retention (legacy)

Useful Google Chrome extensions

Spell checking, automatic page refresh and YouTube enhancements.

  • LanguageTool: spell checker
  • Enhancer for YouTube
  • Microsoft Editor: spell checker
  • Easy Auto Refresh

Support and maintenance tools

Disk, temperature and blue screen diagnostics, file search and network scanning.

  • Dell SupportAssist
  • Java 32-bit – jre-8u341
  • Java 64-bit – jre-8u341
  • DriverPack Solution
  • OpenVPN: releases
  • Everything: file search
  • HD Tune
  • SpeedFan: processor temperature
  • BlueScreenView
  • CPU-Z
  • Hard Disk Sentinel
  • PST Password Viewer
  • Mail PassView
  • ChromePass
  • Advanced IP Scanner

Windows, Office and network security

Windows installation media, official Office and Microsoft 365 installers and Endian Firewall.

  • Create Windows 10 installation media
  • Create Windows 11 installation media
  • Office 365 Business (ISO)
  • Install Office or Microsoft 365
  • Microsoft 365 portal
  • Microsoft 365 Apps for business
  • Office 2013 Home and Business
  • Office 2016 Home and Business
  • Office 2019 Home and Business
  • Office 2021 Home and Business
  • Office 2016 Professional Plus
  • Office 2019 Professional Plus
  • Office 2021 Professional Plus
  • Endian Firewall

Backup and storage

Google account dashboard and data export, and the backup agents Rever uses.

  • Google account dashboard (signed in)
  • Google Takeout: export data (signed in)
  • ArtBackup Pro 6 backup agent
  • ArtBackup NX backup agent

Need support?

Customers ask for support in the customer area. To learn about Rever's services, talk to the sales team.

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IT consulting, security and operations connected to your business plans.

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SP · 09692-040

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