Open a ticket
Describe the request and attach screenshots or files, in the browser or in the Raven app on your computer.
Customer area
Open tickets, follow the replies and check the history.
Describe the request and attach screenshots or files, in the browser or in the Raven app on your computer.
Every reply from the team shows up in the ticket, and the history is kept for reference.
Reply within the ticket itself and, when it closes, tell us how the service went.